Contact Us

Can’t login to your store account?

The first step is to Reset Your Password.

If the reset email does not arrive within 5 minutes, check your spam folder for an email from

Please note that does not share a login database with other ACE websites. If this is your first time making a purchase at, you’ll still need to create a new account even if you’ve previously made a purchase at one of our other websites.

Customer Support

For all questions, you can reach our main office by emailing us at

Our main office staff can help with any of the following questions and more.

  • Product Questions
  • Order Changes
  • Order Tracking
  • Hosting an ACE Workshop in Your Area
  • Workshop Questions
  • Advertising

Update Your Practitioner Listing

All practitioners certified with us qualify for a free standard listing.

Help your listing stand out on our Practitioner Locator by joining the ACE Massage Cupping Practitioners Association.

Certified Practitioner – Standard Listing

Standard listing details include:

  • Name
  • City / State / Zip
  • License Number
  • Phone Number
  • ACE Certification Type
Certified Practitioner – Enhanced Listing

Additional details unlocked for members:

  • Special Icon on Map
  • Priority Map Sorting
  • Full Business Address
  • Email Address
  • Website Link

Note: To access this page, you must be logged in to the account that was used to purchase the membership.

GDPR: Export, Remove, or Update User Information

In compliance with EU GDPR laws, ACE is happy to assist you with any requests related to the personal data we have stored on you.

To update, export, or delete any of your personal information, click the corresponding link below.

For a full explanation of our current privacy policy, visit our Privacy Policy.

For other questions related to privacy or GDPR, please contact our Data Protection Officer at